OWA and Calendar problem

[Steve ferguson]

Hello,

I have 1 user whose calendar displays fine in Outlook 98 but not at all in OWA. This has had us stumped for the last 2 weeks. any suggestions???

Thanks,

Steve

What service pack level are you running on this server for Exchange? Are you getting any errors back on this, or it just shows up as a blank screen. I have found many resolutions for similar problems, but I need you to be more specific. If you need, email me at nferguson@swynk.com

Here is something that might help you

If you install a Microsoft Outlook client, version 8.03 on a Microsoft Exchange Server computer that has the Outlook Web Access (OWA) component installed, it may cause access to calendar information to be unavailable or generate Access Denied errors on OWA clients.
The Outlook Client, version 8.03 installs and registers Active Messaging version 1.1. This can cause problems with Collaborative Data Objects (CDO) version 1.2 in the OWA component.
Run the Microsoft Exchange Server Setup program and select reinstall to update CDO to version 1.2.

Or this

The OWA client supports two calendar backends:



Outlook Calendar


Schedule+


When you connect to your Microsoft Exchange Server mailbox, the OWA client tries to automatically detect the appropriate scheduling backend being used by your mailbox. However, autodetection does not occur if you have never accessed your mailbox.

If your mailbox has never been used (and therefore contains no schedule data), the OWA client creates an Outlook Calendar folder by default, even if your mailbox is configured to use Microsoft Schedule+ as the scheduling backend.

To specify which scheduling backend is used when you log on to your mailbox for the first time via the OWA client, follow these steps:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.


Start Registry Editor (REGEDT32.EXE).


Select the following key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Messaging Subsystem



Select Add Value from the Edit menu and enter the following information:

Value Name: AMDefaultCalendar
Data Type: REG_DWORD



Click OK.


Enter the following data values based on the type of default calendar your organization uses:

0 - Use this value to use the Outlook Calendar
1 - Use this value to use Schedule+



This Registry setting will force the OWA client to use the specified scheduling backend when you log on to your Microsoft Exchange Server mailbox for the first time. Therefore, if everyone in your organization is using Microsoft Schedule+, the OWA client can be configured to default to Schedule+, instead of Outlook Calendar.

NOTE: If you have logged on to your mailbox at least one time, your current calendar settings are used, and the above registry entries are ignored.

You can also change the calendar backend by setting the "Use Microsoft Schedule+ as my primary calendar" option. This setting can be accessed through the Options icon on the Outlook Bar of the OWA client.

I would suggest that you update your exchange to the latest service pack level if it is not already, service pack 4 was just released. If you OWA server is not running on your Exchange server, you will need to load this server to the same service pack level.


Nick Ferguson
MSCE


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Steve ferguson at 11/6/00 4:47:15 PM


Hello,

I have 1 user whose calendar displays fine in Outlook 98 but not at all in OWA. This has had us stumped for the last 2 weeks. any suggestions???

Thanks,

Steve