NT 4 Option Pack Install

[Greg]

I have never had this problem before, so I was not sure where to ask it.
I have a Dell2400 with Array controller. I installed NT 4, SP5, IE4, and nothing else. When I go to install the NT Option pack, I get the option and select it. Then I get the message to save or run from disk. I run from the disk and then I get the message that the system is running on a newer service pack. I say ok and then I get a pop-up window saying "Can not detect OS type."
Any Ideas?

Thanks in advace!
Greg

[Sean Stecker]

Greg,

Check out MS KB article # Q195015. There is a hotfix for this. Simply put, Option pack was created before this Service Pack, so it can't figure out the newer files. Oops.

Good luck,

Sean
www.swynk.com/friends/stecker


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Greg at 1/10/01 9:58:20 AM

I have never had this problem before, so I was not sure where to ask it.
I have a Dell2400 with Array controller. I installed NT 4, SP5, IE4, and nothing else. When I go to install the NT Option pack, I get the option and select it. Then I get the message to save or run from disk. I run from the disk and then I get the message that the system is running on a newer service pack. I say ok and then I get a pop-up window saying "Can not detect OS type."
Any Ideas?

Thanks in advace!
Greg

[Greg]

Sean,

Thank you for your help.
I found my answer at MS ArticleID : Q205328.
It stated that this could happen if NetLogon and Computer Browser services were not running. I checked my Control Panel and I only had 7 services installed!? (Neither one of those were in my services! So I did an F-disk and this time it everything installed OK. I have not idea of why the services did not install the first time, I did not get any errors.) Anyways, I thought I would follow up.

Thanks Again,


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Sean Stecker at 1/10/01 8:05:45 PM

Greg,

Check out MS KB article # Q195015. There is a hotfix for this. Simply put, Option pack was created before this Service Pack, so it can't figure out the newer files. Oops.

Good luck,

Sean
www.swynk.com/friends/stecker


------------
Greg at 1/10/01 9:58:20 AM

I have never had this problem before, so I was not sure where to ask it.
I have a Dell2400 with Array controller. I installed NT 4, SP5, IE4, and nothing else. When I go to install the NT Option pack, I get the option and select it. Then I get the message to save or run from disk. I run from the disk and then I get the message that the system is running on a newer service pack. I say ok and then I get a pop-up window saying "Can not detect OS type."
Any Ideas?

Thanks in advace!
Greg

[Sean Stecker]

Good catch Greg. I missed that one, sorry. Thanks for the follow up.

Sean
www.swynk.com/friends/stecker


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Greg at 1/11/01 12:18:30 PM

Sean,

Thank you for your help.
I found my answer at MS ArticleID : Q205328.
It stated that this could happen if NetLogon and Computer Browser services were not running. I checked my Control Panel and I only had 7 services installed!? (Neither one of those were in my services! So I did an F-disk and this time it everything installed OK. I have not idea of why the services did not install the first time, I did not get any errors.) Anyways, I thought I would follow up.

Thanks Again,


------------
Sean Stecker at 1/10/01 8:05:45 PM

Greg,

Check out MS KB article # Q195015. There is a hotfix for this. Simply put, Option pack was created before this Service Pack, so it can't figure out the newer files. Oops.

Good luck,

Sean
www.swynk.com/friends/stecker


------------
Greg at 1/10/01 9:58:20 AM

I have never had this problem before, so I was not sure where to ask it.
I have a Dell2400 with Array controller. I installed NT 4, SP5, IE4, and nothing else. When I go to install the NT Option pack, I get the option and select it. Then I get the message to save or run from disk. I run from the disk and then I get the message that the system is running on a newer service pack. I say ok and then I get a pop-up window saying "Can not detect OS type."
Any Ideas?

Thanks in advace!
Greg