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Vikas Vohra
01-31-2002, 09:55 AM
I want to know if RTVSCANE.EXE is a system process that runs on all my workstations or its a Norton Anti-Virus process. Its eating up 98% of CPU on some workstations(NT4.0) and does not allow me to end it. Any suggestions will be appreciated.
Paul
02-05-2002, 01:28 PM
Hi There,

I may be wrong, but I think that's it's the Norton Antivirus for Exchange process.

It's definetly Norton, but if I recall correctly, it's the Exchange module.

If you have teh Norton for Exchange running, you need to configure the mode to NOT be "mapi/vapi" rather the 3rd option which is "mapi mode"

Hope it works out!

Paul


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Vikas Vohra at 1/31/2002 10:55:24 AM

I want to know if RTVSCANE.EXE is a system process that runs on all my workstations or its a Norton Anti-Virus process. Its eating up 98% of CPU on some workstations(NT4.0) and does not allow me to end it. Any suggestions will be appreciated.
Vikas
02-05-2002, 02:23 PM
Thankyou Paul. I thought it was Norton Anti-Virus process but was not 100% sure. I will loook into it now. Thanx again.

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Paul at 2/5/2002 2:28:24 PM

Hi There,

I may be wrong, but I think that's it's the Norton Antivirus for Exchange process.

It's definetly Norton, but if I recall correctly, it's the Exchange module.

If you have teh Norton for Exchange running, you need to configure the mode to NOT be "mapi/vapi" rather the 3rd option which is "mapi mode"

Hope it works out!

Paul


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Vikas Vohra at 1/31/2002 10:55:24 AM

I want to know if RTVSCANE.EXE is a system process that runs on all my workstations or its a Norton Anti-Virus process. Its eating up 98% of CPU on some workstations(NT4.0) and does not allow me to end it. Any suggestions will be appreciated.
Vikas
02-13-2002, 01:05 PM
Thanx Paul. I found out the process is Real Time Virus Scanning(RTVSCAN). It came with Norton Antivirus Corporate Edition which enables Real Time scanning for Files, Lotus notes and Exchange. I just disabled those services and everything came back to normal.


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Vikas Vohra at 1/31/2002 10:55:24 AM

I want to know if RTVSCANE.EXE is a system process that runs on all my workstations or its a Norton Anti-Virus process. Its eating up 98% of CPU on some workstations(NT4.0) and does not allow me to end it. Any suggestions will be appreciated.