Exchange 5.5 service pack 1 - OWA cannot open mail message

[Mike McDaniel]

I have just installed the exchange 5.5 service pack 1. Now the Outlook Web Access is not working. When I click on a message to read it, I get the error:

404 Not Found
The Web server cannot find the file or script you asked for. Please check the URL to ensure that the path is correct.

It looks to me that the java script is pointing to the location:
"/exchange/forms/IPM.NotefrmRoot.asp" where I think it should be pointing to the location: "/exchange/forms/IPM/Note/frmRoot.asp"

Has anyone else run into this probem and found a solution. I have tried to re-install the Service pack.

[Mike McDaniel]

I have found a solution as follows:

-----Original Message-----
From: Dimitar Kazakov
Posted At: Thursday, August 13, 1998 10:11 AM
Posted To: setup
Conversation: Outlook web access after upgrade to SP1
Subject: Outlook web access after upgrade to SP1


Hi!

Maybe I had the same problem. I found out that, if you change the following
in Global.asa everything else will be OK

exchsrvrwebdataglobal.asa
.........
objRenderApp.FormsRoot = Server.MapPath(bstrVirtRoot) & "\%langdir%"
.........

change this with:
.........
objRenderApp.FormsRoot = Server.MapPath(bstrVirtRoot) & "usa"
.........

I suppose, that %langdir% is a format object (like %classpath%, etc.), but
unfortunately I was not able to find any other info about it. This object
appears only in SP1. When is used %langdir%, the %classpath% object doesn`t
set properly with FormsRoot.
It may work with system default regional setting English(United States), but
doesn`t work with Bulgarian for ex.
Anyway if you make the change above it should work.
If somebody know any additional info about this object and how to make it
work, please let me know.

Thanx!

Dimitar Kazakov
Triada Soft Ltd.
mailto:d.kazakov@triada.bg




On 8/18/98 8:53:59 AM, Mike McDaniel wrote:
> I have just installed the exchange 5.5 service pack 1. Now the Outlook Web
> Access is not working. When I click on a message to read it, I get the
> error:

404 Not Found
The Web server cannot find the file or script you
> asked for. Please check the URL to ensure that the path is correct.

It
> looks to me that the java script is pointing to the
> location:
"/exchange/forms/IPM.NotefrmRoot.asp" where I think it should
> be pointing to the location: "/exchange/forms/IPM/Note/frmRoot.asp"

Has
> anyone else run into this probem and found a solution. I have tried to
> re-install the Service pack.

[Glenn Johnson]

I have the same message. The OWA client comes up ok, but when I try to open a message or a contact, I get the dreaded 404 message. Please let me know if you find a solution. I triued removing/reinstalling the OWA components. No change. I am running IIS 3.
Thanks


On 8/18/98 8:53:59 AM, Mike McDaniel wrote:
> I have just installed the exchange 5.5 service pack 1. Now the Outlook Web
> Access is not working. When I click on a message to read it, I get the
> error:

404 Not Found
The Web server cannot find the file or script you
> asked for. Please check the URL to ensure that the path is correct.

It
> looks to me that the java script is pointing to the
> location:
"/exchange/forms/IPM.NotefrmRoot.asp" where I think it should
> be pointing to the location: "/exchange/forms/IPM/Note/frmRoot.asp"

Has
> anyone else run into this probem and found a solution. I have tried to
> re-install the Service pack.

[Mark Loftin]

On 8/18/98 11:17:06 AM, Mike McDaniel wrote:
> I have found a solution as follows:

-----Original Message-----
From:
> Dimitar Kazakov
Posted At: Thursday, August 13, 1998 10:11 AM
Posted To:
> setup
Conversation: Outlook web access after upgrade to SP1
Subject:
> Outlook web access after upgrade to SP1

Hi!

I concur with Mr. Kazakov`s solution, except it was given to me by Microsoft as changing "\%langdir%" to "usaforms", not "usa"
Maybe I had the same
> problem. I found out that, if you change the following
in Global.asa
> everything else will be
> OK

exchsrvrwebdataglobal.asa
.........
objRenderApp.FormsRoot =
> Server.MapPath(bstrVirtRoot) & "\%langdir%"
.........

change this
> with:
.........
objRenderApp.FormsRoot = Server.MapPath(bstrVirtRoot) &
> "usa"
.........

I suppose, that %langdir% is a format object (like
> %classpath%, etc.), but
unfortunately I was not able to find any other
> info about it. This object
appears only in SP1. When is used %langdir%,
> the %classpath% object doesn`t
set properly with FormsRoot.
It may work
> with system default regional setting English(United States), but
doesn`t
> work with Bulgarian for ex.
Anyway if you make the change above it should
> work.
If somebody know any additional info about this object and how to
> make it
work, please let me know.

Thanx!

Dimitar Kazakov
Triada
> Soft Ltd.
mailto:d.kazakov@triada.bg




On 8/18/98 8:53:59 AM, Mike
> McDaniel wrote:
> I have just installed the exchange 5.5 service pack 1.
> Now the Outlook Web
> Access is not working. When I click on a message
> to read it, I get the
> error:

404 Not Found
The Web server cannot
> find the file or script you
> asked for. Please check the URL to ensure
> that the path is correct.

It
> looks to me that the java script is
> pointing to the
> location:
"/exchange/forms/IPM.NotefrmRoot.asp" where
> I think it should
> be pointing to the location:
> "/exchange/forms/IPM/Note/frmRoot.asp"

Has
> anyone else run into this
> probem and found a solution. I have tried to
> re-install the Service pack.

[Bill Seidel]

I too had the exact same problem. But now:

Re-installing SP1 gave me the error:
Access is Denied
Microsoft Windows NT
ID No: 0xc0020005

I removed the OWA component in Exchange 5.5 Setup, but I cannot re-install it now because I also get the above mention error.

I run to IIS4 from the Option Pack on NT4 with SP3 and hotfix: rollup.

Any ideas?


On 8/18/98 8:53:59 AM, Mike McDaniel wrote:
> I have just installed the exchange 5.5 service pack 1. Now the Outlook Web
> Access is not working. When I click on a message to read it, I get the
> error:

404 Not Found
The Web server cannot find the file or script you
> asked for. Please check the URL to ensure that the path is correct.

It
> looks to me that the java script is pointing to the
> location:
"/exchange/forms/IPM.NotefrmRoot.asp" where I think it should
> be pointing to the location: "/exchange/forms/IPM/Note/frmRoot.asp"

Has
> anyone else run into this probem and found a solution. I have tried to
> re-install the Service pack.

[Darrell]

I had thisn problem along with others. What I did was. 1. Uninstalled OWA 2. Deleted OWA folder 3. Reinstalled OWA 4. Installed SP1 5. Installed SP2. Now everything works fine. It seems that service pack 2 solves many of the problems with OWA.

Regards

Darrell


------------
Bill Seidel at 9/16/98 9:42:38 AM

I too had the exact same problem. But now:

Re-installing SP1 gave me the error:
Access is Denied
Microsoft Windows NT
ID No: 0xc0020005

I removed the OWA component in Exchange 5.5 Setup, but I cannot re-install it now because I also get the above mention error.

I run to IIS4 from the Option Pack on NT4 with SP3 and hotfix: rollup.

Any ideas?


On 8/18/98 8:53:59 AM, Mike McDaniel wrote:
> I have just installed the exchange 5.5 service pack 1. Now the Outlook Web
> Access is not working. When I click on a message to read it, I get the
> error:

404 Not Found
The Web server cannot find the file or script you
> asked for. Please check the URL to ensure that the path is correct.

It
> looks to me that the java script is pointing to the
> location:
"/exchange/forms/IPM.NotefrmRoot.asp" where I think it should
> be pointing to the location: "/exchange/forms/IPM/Note/frmRoot.asp"

Has
> anyone else run into this probem and found a solution. I have tried to
> re-install the Service pack.